Refund Policy

We will accept returns of all unopened play couches or cover sets within 15 days of receipt of your item. Must be in unused condition with all pieces returned to us. 

To be eligible for a return, your item must be in the same condition that you received it, unopened in its original packaging. To start a return, you can contact us at hello@barumbaplay.com

Please note we will be deducting the cost of the shipping for the return from your refund.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. 

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.