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The play couch itself is good. I like that it came with 11 pieces, so the kids can be creative and have fun with them.
The two arch-shaped pieces are not strong enough to hold much weight if you put anything on top of them or try to walk across them like a bridge.
The covers are great. I love that they hide the zippers, so the zipper tabs won’t scratch your skin. The covers are also not slippery, so they don’t slide around when you put the pieces together and jump on and off them.
I took two stars away only because their customer service was horrendously slow. I had to send them multiple emails before they finally replied, and it took three weeks. It felt like there was only one person handling their entire customer service operation.
The couch is great! Looks solidly built and well-made. Covers are good quality and have a nice anti-slip quality (fabric doesnt slide against each other so pieces stay put). Overall very happy with the purchase. I have to say that shipping took forever and there was little communication with the company but it was worth the wait
We have not received our play couch yet but this is a review on the customer service. Our expected delivery date came and went. I have been struggling to get a response from customer service about estimated date. I would expect if paying this amount for a product that the costumer service would be better.
The couch arrived promptly. Unfortunately one cover had a broken zipper pull and a second cover had an extremely tough zipper.
I email customer service about the issue. They were excellent to deal with and sent 2 replacement covers immediately.
My family loves the couch!
My kids love making forts with the couch! Excellent quality.